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Who can get services?
Infants, children, teens and young adults from birth through age 20
can get case management if they:
- Are eligible for Medicaid
- Have or are at-risk for having a health problem that keeps them
from doing things that other kids their age do,
- Need help getting services to keep health problems from getting
worse and
- Want case management
Women who are pregnant can get case management if they:
- Are eligible for Medicaid,
- Have a high-risk pregnancy,
- Need services to prevent more problems with pregnancy and
- Want case management
What is case management?
Case management is a Medicaid service. Case managers assist children,
women who are pregnant and their families in getting help with:
- Access to needed medical services
- Family problems
- Education/school issues
- Financial concerns
- Finding help near where they live, and
- Equipment and supplies
What do these managers do?
Case managers help by:
- Finding out what families need,
- Making plans to meet those needs
- Helping families find the services they need hear where they live
- Referring children, women who are pregnant and their families to
community resources and other services
- Teaching individuals and families how to find and get services
they need, and
- Following-up with families to make sure their needs have been met
How can you make a referral?
Call the Texas Health Steps Outreach and Informing Hotline at 1-877-THSTEPS
or 1-877-847-8377.
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